Michael Riley
Service Team Leader
Certified Mercedes‑Benz Technician
Leads our workshop team with a focus on quality, safety, and consistent Mercedes‑Benz standards.
Exclusive Automotive Excellence
IndependentMercedes-BenzService Centrein Dubai
20% OFF your first Minor or Major Service
Limited slots this monthNew customers only. T&Cs apply.
Exclusively servicing Mercedes‑Benz only.
Our trusted name ensures a service record from us retains your vehicle's value.
12 Month Warranty on Parts & LabourFree Collection & Delivery
Est. 2011
Dubai Service Centre
Al Manara Street, Al Quoz
Monday to Saturday: 8:00 AM - 6:00 PM
15+
Years Experience
10,000+
Vehicles Serviced
100%
Genuine Parts
Customer Reviews
Loved by Mercedes‑Benz Owners in Dubai
Real feedback from drivers who trust us with their Mercedes‑Benz.
4.8520 Google reviews
Read all reviews on Google“Highly recommended to me, and they didn't disappoint. The communication and updates during the work were outstanding. Thank you Maroua. The best experience by far in my 14 years in Dubai for anything car-related. I'll be using SilberArrows for all my car needs.”
“Exceptional work. Fixed an issue I'd faced on my 2009 W211 for over 6 months in a single day. Detailed inspection reports before and after the service, and amazing customer service. Better repairs than the agency at a competitive price. 10/10.”
“Popped in to check a few minor details on my second-hand G500. Dan was knowledgeable and took the time to listen and reassure me. When I asked to pay, I got a smile and a second coffee. This is where I'll maintain my car, and the garage is almost as clean as the showroom!”
“Thanks to Daniel and the team, they inspected the vehicle, changed the required part and handed it back the same day. I appreciate the transparency and the prompt updates. Will come again.”
“My sunroof wouldn't close completely. I explained the problem and was treated with great respect. Within a short time the car was returned with the issue resolved. They wouldn't even let me pay for it. Very professional and polite. Thank you.”
Why Choose Us
Built For One Marque. Mercedes‑Benz Specialists.
With over a decade of dedicated experience, we provide unparalleled expertise and premium service exclusively for Mercedes‑Benz owners in Dubai.
Genuine Parts & Factory Standards
Only genuine Mercedes‑Benz parts, fitted using manufacturer-approved tools and procedures.
Exclusive to Mercedes‑Benz
We work on one marque only, Mercedes‑Benz. That's where our expertise lies.
Factory-Trained Technicians
Certified technicians trained to Mercedes‑Benz standards with over seven decades of combined hands-on experience.
Service Contracts
Comprehensive maintenance packages designed to keep your Mercedes‑Benz in peak condition with premium care.
12-Month Warranty
All work is backed by a full 12-month warranty for your peace of mind.
Free Collection & Delivery
Complimentary vehicle collection and delivery across Dubai.
Our Services
Specialised Mercedes‑Benz Solutions
Delivered with precision, premium parts and expertise tailored to one marque.
Brake Service
Comprehensive brake inspections, servicing, and repairs using only genuine Mercedes‑Benz parts.
Learn More
Scheduled Maintenance
Regular servicing is essential to retain your vehicle's efficiency, safety, and long-term value.
Learn More
Tyre Replacement
We supply and fit Mercedes‑Benz-approved tyres, including run-flats and AMG-specific sizes.
Learn More
Wheel Alignment
Precise wheel alignment for steering accuracy, even tyre wear, and overall vehicle stability.
Learn More
Battery Service
Our battery services ensure reliable starts and prevent electrical issues.
Learn More
Air Conditioning
A properly functioning A/C system ensures cabin comfort and optimal air quality.
Learn More
Engine Repair
From minor engine issues to complete overhauls using factory repair methods.
Learn More
Suspension Repair
Complete suspension system diagnostics and repair for smooth, comfortable driving.
Learn More
Diagnostics
We identify and resolve issues with ECUs, control modules, sensors, and wiring faults.
Learn More
Detailing
Restore your Mercedes‑Benz to showroom condition with our professional detailing services.
Learn More
Service Team
Meet Our Service Team
Experienced professionals dedicated to keeping your Mercedes‑Benz in perfect condition.
Maroua Dafir
Service Team Leader
Certified Mercedes‑Benz Technician
Coordinates service operations and supports advisors to deliver a smooth, premium customer experience.
Glen Cable
Senior Service Team Leader
Certified Mercedes‑Benz Technician
Brings senior leadership to the floor, mentoring technicians and upholding factory-level workmanship.
Service Contracts
Service Contracts For Your Mercedes‑Benz
Peace of Mind, Guaranteed
Standard
Essential maintenance
Starting from
AED 2,700
2 Years / 30,000 km
- Service A (Minor)1x
- Service B (Major)1x
- Brake Fluid Replacement1x
- –Spark Plug Replacement—
- –Coolant Replacement—
- –Transmission Oil Change + Filter Replacement—
- Full Vehicle Inspection✓
Premium
PlanComprehensive coverage package
Starting from
AED 5,800
4 Years / 60,000 km
- Service A (Minor)2x
- Service B (Major)2x
- Brake Fluid Replacement2x
- Spark Plug Replacement✓
- Coolant Replacement✓
- Transmission Oil Change + Filter Replacement✓
- Full Vehicle Inspection✓
The Journal
Latest from our Mercedes‑Benz workshop
Service guides, technical deep-dives and ownership advice from Dubai's independent Mercedes‑Benz specialists.
Service & Maintenance3 min read
Mercedes-Benz Dealership vs Independent Specialist: Which Should You Choose?
Choosing where to service your Mercedes-Benz is one of the most important ownership decisions you'll make. Discover the differences between an authorised dealership and an independent Mercedes-Benz specialist, and what to look for when selecting the right workshop.
Michael Riley/
Mercedes Model Guides4 min read
How to Sell Your Mercedes-Benz in Dubai: Your Options Explained
Thinking about selling your Mercedes-Benz? Discover the advantages of selling privately, trading in, or consigning your vehicle through a specialist, and how to achieve the best balance between convenience and value.
Glen Cable/
Service & Maintenance3 min read
What Happens After Your Mercedes-Benz Manufacturer Warranty Ends?
Discover what happens when your Mercedes-Benz manufacturer warranty expires, why unexpected repair costs become more common, and how the SilberArrows Certified Warranty can help you continue enjoying worry-free ownership.
Maroua Dafir/Frequently Asked Questions
Mercedes‑Benz Service Dubai FAQs
What makes SilberArrows different?
SilberArrows is an independent Mercedes-Benz specialist based in Dubai, focused exclusively on Mercedes-Benz passenger vehicles. Our workshop combines dealer-level diagnostics and technical expertise with a more personal, transparent and enthusiast-driven approach.
What types of Mercedes-Benz vehicles do you work on?
We work on the full Mercedes-Benz range, from everyday models through to AMG, Maybach, Mercedes-EQ and specialist vehicles.
Do you service and maintain the Mercedes-Benz SLR McLaren?
Yes. SilberArrows is widely recognised as one of the region's leading specialists for the Mercedes-Benz SLR McLaren, with many of the GCC's cars maintained by our team over the years. Our experience with the SLR dates back to when the model was originally introduced, including team members who were factory-trained on the platform during its early production years. From routine maintenance and diagnostics to complex mechanical, hydraulic and electronic repairs, we have extensive hands-on knowledge of the SLR and its unique systems.
Do you work on classic Mercedes-Benz vehicles?
Yes. Classic Mercedes-Benz vehicles are a major part of what we do. From maintenance and mechanical restoration to sourcing hard-to-find parts and preserving originality, we support both collectors and enthusiasts.
Do you use Mercedes-Benz diagnostic systems?
Yes. We use XENTRY diagnostics for fault diagnosis, coding, software functions and guided troubleshooting across Mercedes-Benz models.
Do you use genuine Mercedes-Benz parts?
Yes. We use genuine Mercedes-Benz parts and approved fluids to maintain reliability, performance and long-term vehicle integrity.
Do you offer collection and delivery?
Yes. We offer complimentary collection and delivery across Dubai for servicing and repair work.
Do you offer performance upgrades and tuning?
Yes. We supply and install performance upgrades including genuine RENNtech and PowerAi products and software.
Do you provide a warranty on repairs and servicing?
Yes. All servicing, maintenance and repair work carried out by SilberArrows is backed by a 12-month parts and labour warranty for added peace of mind. Terms and conditions apply.
Do you offer service and extended warranty plans?
Yes. We offer ServiceCare maintenance plans and our SilberArrows Extended Warranty Program for eligible Mercedes-Benz vehicles, helping customers manage servicing and ownership costs with added peace of mind.
Contact
Contact Us
Get in touch with Dubai's trusted Mercedes‑Benz specialists.
Get in Touch
Speak with a specialist
Speak directly with our Mercedes-Benz specialists for expert advice and service booking.
Al Manara Street,
Al Quoz, Dubai
Al Quoz, Dubai
Monday to Saturday: 8:00 AM - 6:00 PM